Keeping everything running smoothly for you — and right now, growing your Google reviews so more of the right people find you.
JO
Hi Jeannine — I'm Joy 👋
Client Success · 827
I'm your go-to on the 827 team for keeping everything running smoothly and making sure you're getting the most out of what we're building for you. Think of me as your point person — anytime you have a question or want to check in, you come to me. My whole job is simple: make sure you're taken care of and your clients are, too.
— Joy, so glad to have you with us 💜
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Check in with you
Regular, friendly check-ins so nothing slips and you always know what's happening with your account.
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Grow your reviews
Coaching you on the easiest way to turn happy inspections into 5-star Google reviews — the piece below.
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Handle the replies
My team writes a warm response to every review that comes in — you just approve it. We do the work.
Your Google Reviews Engine
Your single biggest opportunity right now — and it takes your customers about 20 seconds.
246
Reviews on Yelp — proof your customers love you. People are happy to leave reviews for you.
Almost 0
Reviews on Google — and Google reviews are what get you found on the map. That's the gap we're closing.
How You Get New Reviews
Two easy ways to ask your happy customers for a Google review — and we handle every reply for you.
1
Text or email the link
Following up after you leave? Send the customer the review link — it opens their review box in one tap, no scanning needed.
2
Or hand them your card
Right there at the inspection? Print the QR on your business card — they scan it with their phone camera on the spot.
3
We reply for you
Every review that comes in, we draft a warm response — you just approve. You send the link; we handle the rest.
Whichever fits the moment. In person: print this QR on your business card (or a leave-behind card) and your customer scans it with their phone camera right there. By text or email: send them the link below and they tap it. Both open your Google review box straight to the 5-star selector.
"Thank you for choosing Home Inspection Experts! If your inspection was helpful, a quick Google review really helps us: homeinspectionexperts.com/customer-reviews — it takes about 20 seconds. Thank you!"
What We Need From You
We handle the heavy lifting — your part is small. Just these, and the reviews start rolling in.
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Send the link after each job
After every inspection, text or email your happy customer the review link — or hand them the QR card. That one step is all we need — it's what fills up your Google reviews.
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Flag an unhappy customer first
If a job didn't go perfectly, tell me before they post. We'll help make it right — so one rough day never turns into a public review.
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Approve the replies
When a review comes in, we draft a warm response and send it over. You just give it a quick thumbs-up — takes seconds. We write it; you approve it.
